The IT department
of 2020

Given the environment that's taking shape, what will the IT department of 2020 look like? And how can a CIO lead his or her team to the future state that will be required to thrive?

The most extreme view says that central IT will become a shell that looks after old legacy applications that no one else wants to touch. All the funding from the business will go through business IT groups that will orchestrate processes out of cloud services.

Enterprise 20/20 | Chapter 1: CIO 20/20 | The IT department of 2020 | Page 88